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If the cleaner says \"Device isn't on the ground,\" refer to the video Cleaning the Sensor.

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$\"\"$

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Question: Robot recharge failed

Answer: If you find that the robot has been spinning around the dust bucket when trying to go back to charging but has not successfully recharged, the robot may have been interfered with by infrared interference, such as TV, air conditioning, microwave oven, or strong sunlight, please change rooms and try again.

Question: Question: The robot voice prompts \"Start dust collection\", but there is no dust collection action, and after a few seconds, the voice prompts \"dust collection is complete\".

Answer：The robot may be disturbed by infrared interference, such as TVs, air conditioners, microwave ovens, or strong sunlight, please change rooms and try again.

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