Please make sure you have subscribed to the IMOU Protect plan.

Active your Imou Protect

1. Enter "Me" page.

2. Tap "Imou Protect" to enter Imou Protect Page.

3. Tap the Plan to be activated, then tap "Add devices".

4. Select devices and tap "OK".

5. Successfully.

Reselect devices for activated Imou Protect plan 

6.  Enter Imou Protect Page.

7. Tap the icon (edit) to reselect devices for this activated Imou Protect Plan.

8. The remaining steps are the same as 1. Active my Imou Protect.

Imou Protect is a comprehensive service that includes Cloud Storage. Imou Protect delivers a brand new security experience with additional benefits like AI Detection, downloading SD card recordings, sharing devices with more users, security reports, and more.

The Imou Protect service is an optional service that does not affect the use of Imou devices without a subscription. By subscribing to Imou Protect service, you will unlock more benefits and enjoy a more premium experience.

If you have subscribed to cloud storage service and it is still valid, even if it is a free trial plan, you don't need extra operations or payment. We will upgrade the cloud storage service to Imou Protect for free. When you log in to Imou APP V5.11.0 or a more advanced version, you will receive a pop-up reminder on the real-time playback page.

Upgrade rules:

3 days cloud storage → Basic Plan, including 3 or 7 days cloud storage 

7 days cloud storage → Basic Plan, including 7 days cloud storage 

30 days cloud storage → Plus Plan, including 30 days cloud storage 

A free trial of Imou Protect is available for every newly registered Imou camera. If the camera has already enjoyed the free trial of cloud storage and it has expired, there will be no more free trial opportunities for Imou Protect. 

Imou Protect supports subscriptions for a single camera or up to 5 cameras, you can choose the suitable subscription.

You can transfer the subscription to other cameras or cancel the subscription on Imou APP.

When unbinding the camera, if the Imou Protect you subscribed to is no longer associated with any camera, you can choose to cancel the subscription on the page. Of course, you can also find the subscription in the Imou APP and cancel it at any time.

AI Detection provided by Imou Protect gives you the option to only receive alerts when a person, pet, vehicle, and package is detected, even if the cameras with no AI capability. And Imou Protect AI detection provides more detection types than the detection function that comes with the camera. Imou Protect AI detection does not need to update the camera program, it is continuously upgraded with the support of cloud algorithms.

If you already subscribed to Imou Protect and Imou upgrades your current plan features, you will receive the latest benefits for the next cycle at no additional charge. If your current subscription does not meet your needs, you may choose to upgrade to a higher-tier subscription.