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EU DoC

Products

Turret

NEW

Knight

HOT

Doorbell Wired

RV-L11-A

HOT

Door Contact

Ranger 2C 2MP

HOT

Ranger 2C 4MP

HOT

Cue 2

Versa

HOT

Remote Control

Cue 2C

Cruiser

HOT

Ranger 2 2MP

HOT

S21FA/S41FA

Cell 2

HOT

T22EA/T42EA

NEW

Rex

HOT

Ranger 2 4MP

HOT

DS21

Cube

DB60

Turret SE

NEW

Imou Home Security System

NEW

Cube PoE

Cruiser SE+

NEW

SV1

NEW

Bullet 2 Pro

NEW

Cruiser SE

NEW

B5

Bullet 2

HOT

Bullet 2C

HOT

DB61i

Bullet 2E

HOT

Chime

Cell Go

NEW

RV1C

NEW

Ranger RC 3MP

NEW

L11 Pro Max

NEW

Smart Plug

NEW

Cell PT 4G

NEW

AOV PT 5MP

NEW

FAQ

What’s the difference between cloud storage and Imou Protect?

How to reselect devices for Imou Protect plan?

What will be the impact if I don't subscribe to Imou Protect?

How do I upgrade the Imou Protect if I already subscribed to cloud storage?

Can I try Imou Protect before I subscribe?

I have several cameras, how do I choose a subscription?

If the camera is broken, what should I do with the subscribed Imou Protect?

If I unbind the camera, what will happen to the Imou Protect I have subscribed to?

What is the difference between the AI Detection provided by Imou Protect and the detection function that comes with the camera?

If I already subscribe to Imou Protect, how can I enjoy the newly released benefits?

I want to upgrade the Imou Protect service that I have subscribed, how will I be charged?

Do all brands of cameras support Imou Protect?

How to cancel Imou protect plan?

How to set up my camera?

How to share my cameras with others?

How to view history record?

How to select memory card capacity?

How can I stream Imou camera through Amazon Echo Show/ Google Nest Hub?

Where can videos be stored?

What to do if there is a false alarm from outside the motion detection zone (general activity zone)?

Can I set human detection area?

What to do if there is no alarm after enabling motion detection?

How do I fix the device IP?

What to do if the device fails to stream?

What to do if the device initialization (password setting) failed?

What to do if the device goes on and offline frequently?

What to do if the night vision mode turns on/off repeatedly?

What to do if the screen is blurred?

What to do if the screen is too bright in Night vision / Infrared / Smart Mode?

What to do if the screen is too dark in Night vision/Infrared/Smart Mode?

What to do if the memory card is not recognized?

What to do if the infrared detection is false or not alarming?

What to do if the indicator light is off or solid red?

What to do if the carpet is not recognized when building the map?

What to do if the fan is too noisy?

What to do if the map overlaps in APP?

What to do if the cleaner will not automatically recharge when out of power during the cleaning?

What to do if recharge repeatedly?

How to export my personal information from Imou Life APP?

How to format SD card in Imou Life APP?

How to register an Imou account?

How to change the linked email in Imou life App?

How many years of security updates will IPC products get?

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